Telling the Story of Analytics: Nationwide’s Data-Driven Journey

At Nationwide, we are not just using data and deploying analytics to fulfill our mission to protect people, businesses, and futures with extraordinary care. We are telling the stories of our members through data. Our analytics business and technology teams are creating powerful insights that play a vital role in our innovation success.

One of the keys to our collective success is our commitment to great storytelling and communication. It is not only important that we deliver superior insights and analytics to drive results, but also equally important that we communicate in a way that our business partners and customers can understand and apply.

Here is how we have honed our skills to increase the value of analytics at Nationwide:

Promoting a Learning Culture & Future of Work

Nationwide, a large company with talented data and analytics professionals, fosters a culture of learning and innovation. Our Hackathon and Learnathon initiatives enable cross-functional teams to collaborate and create innovative analytics solutions.

In the ever-evolving field of analytics, we are committed to expanding our collective knowledge. With a $60M investment in learning resources, including a comprehensive data   analytics and data sciences curriculum, we aim to enhance our analytics capabilities to deliver value to Nationwide’s customers.

A Strong Foundation

Driven by data, our stories are backed by robust data engineering and stringent data quality policies ensuring privacy and compliance. Our focus on data quality and engineering accelerates data delivery, supporting consumer needs and driving innovation.

Our XOps convergence (Data, ML, and AI Ops) is instrumental in harnessing data for superior customer experiences, ensuring data accuracy, consistency, and security.

Our GenAI initiative, a present reality, leverages AI for insights, process automation, and personalized customer experiences. Our growing portfolio of predictive models aids data-driven decisions.

As we continue our journey, we remain committed to leveraging data to drive innovation and deliver value to our customers. We look forward to sharing our learnings and achievements at the Data Connect Conference. What we do matters, and we continue to partner and grow our analytics knowledge. These strategies help us use data analytics to protect people, businesses, and futures with extraordinary care.